FAQ

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I installed EasyJoin on my phone. And now?
Now you have to install EasyJoin on at least one other device: a tablet, PC or other phone. After installing the program on your device, you have to open it and wait a few seconds for the devices to find each other. You will see the available devices in the "Temporary" tab.
Do not forget that all devices must be connected to the same network (WiFi and/or wired).
I installed EasyJoin on my phone and on my PC. Why don't I see any device in the "Temporary" tab (and/or the devices are "Offline" in the "Trusted" tab)?
There are various reasons why this could happen.
  • Windows firewall may prevent devices from connecting with each other. You can configure the firewall directly from the Windows program: open the "Settings" page and click the button "Open firewall" (you will find it at the bottom of the page). The communication port to open is 51167.
  • You have installed a firewall app on your phone that block the application.
  • An antivirus software is blocking the application.
  • The Windows WiFi network is set to "public", set to "private".
  • You have enabled the isolation mode on your access point: disable it.
  • A problem with the modem/router that could be solved by restarting it.
  • The Android device has been configured to turn off WiFi when you lock your phone.
  • The Android application is suspended from the operating system: read more.
Android devices are sometimes shown as offline, what can I do?
This may happen when the application is suspended by the operating system. In this regard, it should be noted that devices with the same version of operating system may behave differently due to changes made to the operating system by the manufacturer of the device.
A good starting point to learn more is this.

To make it more difficult for the application to be suspended, you can enable "Keep the application in memory" in "Settings".

If this is not enough, you can also enable "and create a service in the foreground". (Oreo or later).
To "hide" the icon of the "Android system" informing that "EasyJoin is running in background" you swipe the notification to the side, touch the cog, touch "All categories", touch "Apps running in background", touch "Importance" and select "Low".

You may also need to exclude the application from being "battery optimized": read more.
What's the difference between "Trusted" and "Temporary" devices?
This is a logical distinction that allows you to choose group settings based on the "trust" level of the devices. For example, you can select to remain invisible to all "Temporary" devices by just clicking on the corresponding setting on the "Settings" page.

If you use the application at home, which in most cases you will only want to connect your computer with your phone, this distinction is not very important. In this case the most likely thing is that you will click on the device name (or star icon) to move a device from the "Temporary" list to the "Trusted" list and no longer deal with it.

But if you use the application in a work environment or in a public place, this distinction allows you to safeguard your privacy and quickly manage the type of interaction for dozens of devices at once.
What should I do to see notifications of my phone on my PC? Or share the clipboard between devices?
On the phone:
  • add the PC in the "Trusted" list
  • in the "Trusted" list click the name of the PC
  • select the "Settings" page and enable "Send notifications". To share the clipboard enable "Auto send clipboard".

On the PC:
  • add the phone in the "Trusted" list
  • in the "Trusted" list click the name of the phone
  • select the "Settings" page and enable "Receive notifications". For the clipboard enable "Auto accept clipboard".
Note: to see the notifications of your phone on your tablet (or any other Android device) as popup, you have to enable the app on your tablet to "Display over other apps": long-press the app icon, select "Info" and enable the relative permission.
I did everything as described but I can't share the Android notifications, what else do I have to do?
For security reasons Android does not allow applications to capture notifications and you must give the application explicit permission to read notifications.

For version 9.x (Pie):
  • Open the Android settings, select "Apps and notifications", select "Special app access", select "Notification access" and enable the switch for "EasyJoin".

For version 8.x (Oreo):
  • Open the Android settings, select "Apps and notifications", expand "Advanced", select "Special app access", select "Notification access" and enable the switch for "EasyJoin".

For version 7.x (Nougat):
  • Open the Android settings, select "Apps", select on top the gear icon, select "Special access", select "Notification access" and enable the switch for "EasyJoin".

For versions 6.x (Marshmallow) and 5.x (Lollipop):
  • Open the Android settings, select "Sound and notification", select "Notification access" and select "EasyJoin".

For versions 4.4 (KitKat) and 4.3 (Jelly Bean):
  • Open the Android settings, select "Security", select "Notification access" and select "EasyJoin".

For version 4.2 or lower:
  • Open the Android settings, select "Accessibility", select "EasyJoin" and enable the switch.
I don't want to see some notifications received from another device, what should I do?
Open the side menu (drawer) and select "Notifications settings". From this page you can enable and disable notifications by application. You can also change the display type, by application, between:
  • Default view type: this value can be set in the "Settings" page. The default value is "Popup"
  • Toast: the typical Toast message of Android. In Windows/Linux/macOS, the notification appears as "Popup" and closes automatically after 5 seconds.
  • Notification: available in Android only. Displays the incoming notification as a notification.
  • Popup: Displays the incoming notification as a pop-up window.
What do I need to do to send SMS messages and manage calls from my PC?
First of all install EasyJoin "Pro" on your phone.

On the phone:
  • add the PC in the "Trusted" list (click the device name)
  • in the "Trusted" list click the name of the PC
  • select the "Settings" page and enable "Send phone calls & SMS"

On the PC:
  • add the phone in the "Trusted" list (click the star icon)
  • in the "Trusted" list click the name of the phone
  • select the "Settings" page and enable "Receive phone calls & SMS"
  • go back to the device list and click the phone name. The SMS tab is now visible, select it to send SMS.
Note that even if you use the PC to write the SMS, it is sent from your phone and has the normal cost of an SMS.
I am confused, what is the difference between "text message" and "SMS"?
EasyJoin allows you to send SMS-text-messages through your phone using the PC (Pro version), as well as the ability to Private Message/Direct Message (alias "text message") other EasyJoin users on your local network (all versions).
What are the differences between the Android versions "Go", "Essential" and "Pro"?
The "Essential" and "Go" versions are free. The "Pro" version is not free.

The "Pro" version has all the features of the "Essential" version and:
  • You can read and send SMS messages from your PC and/or tablet. The SMS is sent from your phone and has the normal cost of an SMS.
  • Manage phone calls remotely. You can see the name of the caller, the phone number, you can mute the ring sound, answer, answer with speaker on and hang up.
  • In addition to the 19 coloured themes there are two black themes.
  • Auto sync the clipboard. Automatically synchronizes the clipboards of all devices when you copy text to one of them.
  • Sends device information (e.g. battery level, disk space) to other devices. Sets an alarm when the battery charge level of a remote device falls below and/or exceeds a certain level.
  • Remotely control a device. You can change the volume, lock the screen, restart the device and more.
Differences between "Go" and "Essential"/"Pro":
  • Less permissions. You can do less so you give less permissions.
  • When you close the app any background activity is also closed.
  • Has been removed broadcast listeners that could bring the app alive.
  • Auto accepting files is the default behavior.
  • Files are automatically saved in the corresponding system media folder based on their type.
The main difference, from my point of view, between the versions is that by purchasing the "Pro" version you support the development and I can continue to evolve the app, keeping all versions ads and tracking free.

The various versions cannot coexist on the same device but you can use different versions on different devices, i.e. "Essential" on phone, "Go" on tablet and "Pro" on PC.
I have issues with the license check of the "Pro" version, what can i do?
You should know that the license is primarily controlled by a Play Store service and only secondarily from this app.
If you have issues with the license control, follow these steps:
  • Open the Play Store app and select the account you used to purchase this app.
  • Open the Android settings and clear the cache and data of the Play Store application.
  • Reboot the device.
  • Connect to internet.
  • Retry to open the EasyJoin app.
Can I back up my data?
To back up your data in the Android versions, go to "Settings" and press the "Backup" button.

To back up your data in Windows (portable version), Linux and macOS, simply make a copy of the folder "data" - it is in the same folder as the executable.
If you have installed the Windows version using the installer, the "data" folder is located in "C:\Users\$YOUR_USER_NAME$\AppData\Local\EasyJoin". To open the parent folder press "WindowsKey + R", write "%localappdata%" and click "OK".
I am in the middle of the Amazonian forest, can I use the application?
Yes! Even if you don't have an external WiFi network, you can connect the various devices to each other by creating your own WiFi hot spot.
From the "Settings" (android version only), turn on the WiFi hot spot on one of your devices and connect the other devices with the WiFi hot spot you have just created.

If you have connections issues please read this.
Can I send a link or text from my computer's browser to my phone?
Yes you can. Install the add-on on your favorite browser and right-click on a selected link, text, or page to send it to a device.
How can i update the Windows (and Linux and macOS) version?
You can download and install an update directly from the app.

Note: If you want to update the Windows version, close the app and open it as administrator before to try the bellow update procedure.

Open "Settings" and click the button "Check for update": if exist an update you can click the button "Download & install update" to get it. Close and reopen the program to apply the update.

Check the program version: if the version has not been changed perform a manual update. Also, if you get a "Fetch failed" error perform a manual update.

Manual update

Windows - Installed version Windows - Portable version
  • Download the portable version and unzip the file "easyjoin-windows-v*.zip" in a folder, i.e. "easyjoin".
  • Copy all files in folder "easyjoin".
  • Paste the copied files in the folder with the current installation of the program.
Linux version
  • Download the app and unzip the file "easyjoin-linux-v*.zip".
  • Copy the file "EasyJoin.exe".
  • Paste the copied file in the folder with the current installation of the program.
macOS version
  • Download the Linux version. Safari will automatically unzip the file at the end of the download.
  • Copy the file "EasyJoin.exe".
  • Open the folder containing the current installation of the app.
  • Right click the app and select "Show Package Contents".
  • Paste the copied file in the folder "Contents". To update the icon copy this file in folder "Contents/Resources".
Note: All your data (devices, messages, settings) are in the "data" folder. By following the above procedure you don't delete your data, you only update the program.
How can i uninstall the Windows app?
Tip: you can download and run this program to delete the icons from "Start" and "Send to" menu, the registry entry and the data.

Installed version
  • In case you have enabled the "Settings > Start application on boot", you have to disabled it in order to remove the key from the registry.
  • To remove the icon from the "Send to" menu press "WindowsKey + R" write "shell:sendto" and click "OK". In the folder delete the "EasyJoin" shortcut.
  • To remove the data open the folder "C:\Users\$YOUR_USER_NAME$\AppData\Local\EasyJoin" and delete the folder "data"
  • Uninstall the app from the Windows settings.

Portable version
  • In case you have enabled the "Settings > Start application on boot", you have to disabled it in order to remove the key from the registry.
  • To remove the icon from the "Send to" menu press "WindowsKey + R" write "shell:sendto" and click "OK". In the folder delete the "EasyJoin" shortcut.
  • To remove the icon from the "Start" menu press "WindowsKey + R" write "shell:programs" and click "OK". In the folder delete the "EasyJoin" shortcut.
  • After that, all you have to do is to delete the folder containing the application.
The antivirus tells me that the application is not secure, why is this happening?
Is called "false positive": the antivirus notifies you of a problem that does not exist. A good quality antivirus should minimize this possibility as much as possible, but it could happen.
In particular, the signaling is about the fact that the application scan the network (to find other devices with EasyJoin). As you can imagine, given the nature of the application, this is completely normal.

If this happen you have two options:
  • Check the application with other antivirus, there are some free and online, and personally verify that the detection is false.
  • Delete the application and do not use it.
Personally, when an antivirus gives me "false positives" I remove it and replace it with a better one because I have no time to waste.
I like this application, how can I help?
A nice review on Google Play, a Facebook share, a tweet. Spread the word to your friends.

You can help translate the application to your language.

And If you want to support the development of the application consider purchasing the "Pro" version.
Will there be an iOS version?
I'm working on it.
The main problem with the iOS version is not the time needed for development: it's the fact that iOS doesn't allow the application to work the same way with the Android version. Until I find/exist a way to have an iOS version that works as it should, there will be no iOS version.
There are other programs that do similar things, why did you decide to develop EasyJoin?
Because i didn't want my data to run over the Internet, just to be copied from my computer to my mobile phone, which are on the same desk!
And for security and privacy reasons, I didn't want to use external servers to send files to my nearby colleagues and friends.
And I didn't want to give applications unnecessary permissions for the functionalities they offered me.
There are a few more "and" but you get the idea.

We new friends!