I installed EasyMonitoring on my phone. And now?
Now you have to install EasyMonitoring on at least one other device: a tablet or other phone.
After installing the program on your device, you have to open it and wait a few seconds for the devices to find each other.
Do not forget that all devices must be connected to the same network (WiFi and/or wired).
Do not forget that all devices must be connected to the same network (WiFi and/or wired).
I installed EasyMonitoring on my phone and on my tablet. Why don't I see any device in the list?
There are various reasons why this could happen.
Check if a program blocks the app
Check if a program blocks the app
- A firewall software is blocking the application.
- An antivirus software is blocking the application.
- An adblocker (usually on a phone device) is blocking the application.
- If you use a VPN you have to configure it to exclude local traffic.
- The application is suspended from the operating system: read more.
- There is an issue with the WiFi: turn off the WiFi and turn it back on after a few seconds.
- The device has been configured to turn off WiFi when you lock your phone.
- If the app does not start automatically when you turn on the device, even if you have enabled the corresponding setting from the lateral menu, it is because you have to give explicit permission for this to happen. Usually this permission is on the app's information page, located in the device's settings.
- You have enabled the isolation mode on your access point: disable it. If you can't disable it, create a hotspot on your phone and connect all the devices on it.
- When devices are connected via WiFi, check that they are connected to the same SSID. Some access points do not allow the connection of devices connected on different SSIDs, e.g. one device connected at 5GHz and the other at 2.4GHz.
- An issue of the modem/router/phone that could be solved by restarting it.
- Having Bluetooth enabled may cause problems with both connectivity and WiFi speed. Turn off the Bluetooth temporarily to check if it interferes with the WiFi.
- If all of the above does not solve the issue, try uninstalling the app from all devices and install it again.
I've followed the previous suggestions but the device list is sometimes empty, what can I do?
This may happen when the application is suspended by the operating system. In this regard, it should be noted that devices with the same version of operating system
may behave differently due to changes made to the operating system by the manufacturer of the device.
In most cases it is necessary to exclude the application from being "battery optimized". Visit dontkillmyapp.com to find more settings regarding your device.
To make it more difficult for the application to be suspended, you can enable "Keep the application in memory" from the lateral menu.
To hide from the status bar the icon of the notification informing that EasyMonitoring is running in background, you swipe the notification to the side and click the cog. The Android interface to handle this setting changes from version to version of Android, in general try to set the notification as "Low" or "Minimized".
In most cases it is necessary to exclude the application from being "battery optimized". Visit dontkillmyapp.com to find more settings regarding your device.
To make it more difficult for the application to be suspended, you can enable "Keep the application in memory" from the lateral menu.
To hide from the status bar the icon of the notification informing that EasyMonitoring is running in background, you swipe the notification to the side and click the cog. The Android interface to handle this setting changes from version to version of Android, in general try to set the notification as "Low" or "Minimized".
When I try to display the data on screen I am asked to give permission to "Display over other apps", how can I do that?
For security reasons Android does not allow applications to draw over other apps and you must give permission to do so.
NOTE : in some devices the setting is in the app's information page. In this case you need to open the Android settings, select "Apps", select "EasyMonitoring" and search for the setting in one of the items on this page.
For versions 9 (Pie) and 10 (Q):
For version 8.x (Oreo):
For version 7.x (Nougat):
For version 6.x (Marshmallow):
Older versions don't need this permission.
NOTE : in some devices the setting is in the app's information page. In this case you need to open the Android settings, select "Apps", select "EasyMonitoring" and search for the setting in one of the items on this page.
For versions 9 (Pie) and 10 (Q):
- Open the Android settings, select "Apps & notifications", select "Advanced", scroll to bottom and select "Special app access", select "Display over other apps", select "EasyMonitoring" and enable the switch.
For version 8.x (Oreo):
- Open the Android settings, select "Apps", select "Advanced", scroll to bottom and select "Special app access", select "Display over other apps", select "EasyMonitoring" and enable the switch.
For version 7.x (Nougat):
- Open the Android settings, select "Apps", select on top the gear icon or from the contextual menu "Configure apps", select "Special access", select "Draw over other aps", select "EasyMonitoring" and enable the switch.
For version 6.x (Marshmallow):
- Open the Android settings, select "Apps", select on top the gear icon or from the contextual menu "Configure apps", select "Draw over other aps", select "EasyMonitoring" and enable the switch.
Older versions don't need this permission.
I have issues with the license check, what can i do?
You should know that the license is primarily controlled by a Play Store service and only secondarily from this app.
If you have issues with the license control, follow these steps:
If you have issues with the license control, follow these steps:
- Open the Play Store app and select the account you used to purchase this app.
- Open the Android settings and clear the cache and data of the Play Store application.
- Reboot the device.
- Connect to internet.
- Wait a few minutes.
- Retry to open the EasyMonitoring app.
I am in the middle of the Amazonian forest, can I use the application?
Yes! Even if you don't have an external WiFi network, you can connect the various devices to each other by creating your own WiFi hot spot from the Android settings.
The antivirus tells me that the application is not secure, why is this happening?
Is called "false positive": the antivirus notifies you of a problem that does not exist.
The best antivirus shouldn't give false positives.
In particular, the signaling is about the fact that the application scan the network (to find other devices with EasyMonitoring). As you can imagine, given the nature of the application, this is completely normal.
If this happen you have two options:
In particular, the signaling is about the fact that the application scan the network (to find other devices with EasyMonitoring). As you can imagine, given the nature of the application, this is completely normal.
If this happen you have two options:
- Check the application with a good quality antivirus, there are some free and online, and verify for yourself that the detection is false. It would be useful to send the developer of the antivirus that generated the "false-positive" a message to inform them of their error.
- Delete the application and do not use it.