FAQ

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I installed EasyJoin on my phone. And now?
Now you have to install EasyJoin on at least one other device: a tablet, PC or other phone. After installing the program on your device, you have to open it and wait a few seconds for the devices to find each other. You will see the available devices in the "Temporary" tab.
Do not forget that all devices must be connected to the same network (WiFi and/or wired).
I installed EasyJoin on my phone and on my PC. Why don't I see any device in the "Temporary" tab (and/or the devices are "Offline" in the "Trusted" tab)?
There are various reasons why this could happen.
  • Windows firewall may prevent devices from connecting with each other. You can configure the firewall directly from the Windows program: open the "Settings" page and click the button "Open firewall" (you will find it at the bottom of the page). The communication port to open is 51167.
  • You have installed a firewall app on your phone that block the application.
  • An antivirus software is blocking the application.
  • The Windows WiFi network is set to "public", set to "private".
  • You have enabled the isolation mode on your access point: disable it. If you can't disable it, create a hotspot on your phone and connect all the devices on it.
  • If you use a VPN you have to configure it to exclude local traffic.
  • An issue of the modem/router/phone/computer that could be solved by restarting it.
  • It may be an app refresh issue, press the Back button twice to close the application and reopen it.
  • The Android device has been configured to turn off WiFi when you lock your phone.
  • The Android application is suspended from the operating system: read more.
Android devices are sometimes shown as offline, what can I do?
This may happen when the application is suspended by the operating system. In this regard, it should be noted that devices with the same version of operating system may behave differently due to changes made to the operating system by the manufacturer of the device.
A good starting point to learn more is this.

To make it more difficult for the application to be suspended, you can enable "Keep the application in memory" in "Settings".

If this is not enough, you can also enable "and create a service in the foreground". (Oreo or later).
To "hide" the icon of the "Android system" informing that "EasyJoin is running in background" you swipe the notification to the side, touch the cog, touch "All categories", touch "Apps running in background", touch "Importance" and select "Low".

You may also need to exclude the application from being "battery optimized": read more.
What's the difference between "Trusted" and "Temporary" devices?
This is a logical distinction that allows you to choose group settings based on the "trust" level of the devices. For example, you can select to remain invisible to all "Temporary" devices by just clicking on the corresponding setting on the "Settings" page.

If you use the application at home, which in most cases you will only want to connect your computer with your phone, this distinction is not very important. In this case the most likely thing is that you will click on the device name (or star icon) to move a device from the "Temporary" list to the "Trusted" list and no longer deal with it.

But if you use the application in a work environment or in a public place, this distinction allows you to safeguard your privacy and quickly manage the type of interaction for dozens of devices at once.
What should I do to see notifications of my phone on my PC? Or share the clipboard between devices?
On the phone:
  • add the PC in the "Trusted" list
  • in the "Trusted" list click the name of the PC
  • select the "Settings" page and enable "Send notifications". To share the clipboard enable "Auto send clipboard".

On the PC:
  • add the phone in the "Trusted" list
  • in the "Trusted" list click the name of the phone
  • select the "Settings" page and enable "Receive notifications". For the clipboard enable "Auto accept clipboard".
Note: to see the notifications on your Android device as popup, you have to enable the app to "Display over other apps".
I did everything as described but I can't share the Android notifications, what else do I have to do?
For security reasons Android does not allow applications to capture notifications and you must give the application explicit permission to read notifications.

For versions 9 (Pie) and 10 (Q):
  • Open the Android settings, select "Apps and notifications", select "Special app access", select "Notification access" and enable the switch for "EasyJoin".

For version 8.x (Oreo):
  • Open the Android settings, select "Apps and notifications", expand "Advanced", select "Special app access", select "Notification access" and enable the switch for "EasyJoin".

For version 7.x (Nougat):
  • Open the Android settings, select "Apps", select on top the gear icon or from the contextual menu "Configure apps", select "Special access", select "Notification access" and enable the switch for "EasyJoin".

For versions 6.x (Marshmallow) and 5.x (Lollipop):
  • Open the Android settings, select "Sound and notification", select "Notification access" and select "EasyJoin".

For versions 4.4 (KitKat) and 4.3 (Jelly Bean MR2):
  • Open the Android settings, select "Security", select "Notification access" and select "EasyJoin".

For version 4.2 (Jelly Bean MR1) or lower:
  • Open the Android settings, select "Accessibility", select "EasyJoin" and enable the switch.
I don't want to see some notifications received from another device, what should I do?
Open the side menu (drawer) and select "Notifications settings". From this page you can enable and disable notifications by application. You can also change the display type, by application, between:
  • Default view type: this value can be set in the "Settings" page. The default value is "Popup"
  • Toast: the typical Toast message of Android. In Windows/Linux/macOS, the notification appears as "Popup" and closes automatically after 5 seconds.
  • Notification: available in Android only. Displays the incoming notification as a notification.
  • Popup: Displays the incoming notification as a pop-up window.
When I try to display incoming notifications as pop-ups (and in other cases) I am asked to give permission to "Display over other apps", how can I do that?
For security reasons Android does not allow applications to draw over other apps and you must give the application explicit permission to do it.

For versions 9 (Pie) and 10 (Q):
  • Open the Android settings, select "Apps & notifications", select "Advanced", scroll to bottom and select "Special app access", select "Display over other apps", select "EasyJoin" and enable the switch.

For version 8.x (Oreo):
  • Open the Android settings, select "Apps", select "Advanced", scroll to bottom and select "Special app access", select "Display over other apps", select "EasyJoin" and enable the switch.

For version 7.x (Nougat):
  • Open the Android settings, select "Apps", select on top the gear icon or from the contextual menu "Configure apps", select "Special access", select "Draw over other aps", select "EasyJoin" and enable the switch.

For version 6.x (Marshmallow):
  • Open the Android settings, select "Apps", select on top the gear icon or from the contextual menu "Configure apps", select "Draw over other aps", select "EasyJoin" and enable the switch.

Older versions don't need this permission.
What do I need to do to send SMS messages and manage calls from my PC?
First of all install EasyJoin "Pro" on your phone.

On the phone:
  • add the PC in the "Trusted" list (click the device name)
  • in the "Trusted" list click the name of the PC
  • select the "Settings" page and enable "Send phone calls & SMS"

On the PC:
  • add the phone in the "Trusted" list (click the star icon)
  • in the "Trusted" list click the name of the phone
  • select the "Settings" page and enable "Receive phone calls & SMS"
  • go back to the device list and click the phone name. The SMS tab is now visible, select it to send SMS.
Note that even if you use the PC to write the SMS, it is sent from your phone and has the normal cost of an SMS.
Why is there a choice to send a text as an SMS or MMS?
When you want to send a text to more than one person, or with more than 160 characters, you can choose if you want to send it as SMS or MMS.
If you choose to send it as an SMS, separate SMS will be sent to each person. If the text exceeds 160 characters, more messages will be sent with the text split automatically.
If you choose to send it as an MMS, a group MMS will be sent to all people. When the text exceeds 160 characters it will not be broken into multiple messages, but it will be visible in a single message.
What are the differences between the Android versions "Go", "Essential" and "Pro"?
The "Essential" and "Go" versions are free. The "Pro" version is not free.

The "Pro" version has all the features of the "Essential" version and some exclusive premium features. Learn more.

Differences between "Go" and "Essential"/"Pro":
  • Less permissions. You can do less so you give less permissions.
  • When you close the app any background activity is also closed.
  • Has been removed broadcast listeners that could bring the app alive.
  • Auto accepting files is the default behavior.
  • Files are automatically saved in the corresponding system media folder based on their type.
The main difference, from my point of view, between the versions is that by purchasing the "Pro" version you support the development and I can continue to evolve the app, keeping all versions ads and tracking free.

Note: the various versions cannot coexist on the same device but you can use different versions on different devices, i.e. "Essential" on phone, "Go" on tablet and "Pro" on PC.
I have issues with the license check of the "Pro" version, what can i do?
You should know that the license is primarily controlled by a Play Store service and only secondarily from this app.
If you have issues with the license control, follow these steps:
  • Open the Play Store app and select the account you used to purchase this app.
  • Open the Android settings and clear the cache and data of the Play Store application.
  • Reboot the device.
  • Connect to internet.
  • Retry to open the EasyJoin app.
Can I back up my data?
To back up your data in the Android versions, go to "Settings" and press the "Backup" button.

To back up your data in Windows (portable version), Linux and macOS, simply make a copy of the folder "data" - it is in the same folder as the executable.
If you have installed the Windows version using the installer, the "data" folder is located in "C:\Users\$YOUR_USER_NAME$\AppData\Local\EasyJoin". To open the parent folder press "WindowsKey + R", write "%localappdata%" and click "OK".
I am in the middle of the Amazonian forest, can I use the application?
Yes! Even if you don't have an external WiFi network, you can connect the various devices to each other by creating your own WiFi hot spot.
From the "Settings" (android version only), turn on the WiFi hot spot on one of your devices and connect the other devices with the WiFi hot spot you have just created.

If you have connections issues please read this.
Can I send a link or text from my computer's browser to my phone?
Yes you can. Install the add-on on your favorite browser and right-click on a selected link, text, or page to send it to a device.
What is the purpose of "private clipboard"?
In Android any application can read and write the clipboard without asking for any permission. This has been partially modified in version 10 (Q): in this version an application must be open in order to read/write the clipboard. But even in version 10 an application does not need to ask for any permission, it is enough to be open to have access to the clipboard.

"Private clipboard" cannot be read/write by other applications. You can copy/paste text to it but no other app can access it.

This way your data remains safe from malicious applications.

Also, it can be used to bypass a problem introduced in Android version 10 that prevents the automatic synchronization of clipboards when the application is in the background.

How to use it

To copy text to your private clipboard:
  • Select the text to be copied.
  • In the context menu, select the icon to see further options - normally a three-point icon.
  • Choose "Copy to EJ".

To paste text from your private clipboard:
  • Select the text to replace. If you don't want to replace an existing text you need to write a couple of characters and select them.
  • In the context menu, select the icon to see further options - normally a three-point icon.
  • Choose "Paste from EJ".

It needs Android 6 (Marshmallow) or newer. You can enable/disable it from "Settings".
How can i update the Windows (and Linux and macOS) version?
You can download and install an update directly from the app on Windows and Linux. To update the macOS version read the "Manual update" section.

Note: If you want to update the Windows version, close the app and open it as administrator before to try the bellow update procedure.

Open "Settings" and click the button "Check for update": if exist an update you can click the button "Download & install update" to get it. Close and reopen the program to apply the update.

Check the program version: if the version has not been changed perform a manual update. Also, if you get a "Fetch failed" error perform a manual update.

Manual update

Windows - Installed version Windows - Portable version
  • Download the portable version and unzip the file "easyjoin-windows-v*.zip" in a folder, i.e. "easyjoin".
  • Copy all files in folder "easyjoin".
  • Paste the copied files in the folder with the current installation of the program.
Linux version
  • Download the app and unzip the file "easyjoin-linux-v*.zip".
  • Copy the file "EasyJoin.exe".
  • Paste the copied file in the folder with the current installation of the program.
macOS version
  • If you want to update version 1.6.1 or newer:
    • Download the macOS app.
    • Move the "EasyJoin" file to the same folder as the current installation and overwrite it.

    Note: from version 1.6.1 your data is in a folder outside the application and you will not lose them when you overwrite the application.

  • If you want to update version 1.6 or older:
    • Download the file easyjoin-macOS-v1_6_1-update.zip.
    • Unzip the file; Safari will automatically unzip it at the end of the download.
    • Copy the file "EasyJoin.exe".
    • Open the folder containing the current installation of the app.
    • Right click the app and select "Show Package Contents".
    • Paste the copied file in the folder "Contents".
    • Open the application to apply the settings of version 1.6.1 and follow the steps described above on how to update version 1.6.1.

Note: All your data (devices, messages, settings) are in the "data" folder. By following the above procedure you don't delete your data, you only update the program.
How can i uninstall the Windows app?
Tip: you can download and run this program to delete the icons from "Start" and "Send to" menu, the registry entry and the data.

Installed version
  • In case you have enabled the "Settings > Start application on boot", you have to disabled it in order to remove the key from the registry.
  • To remove the icon from the "Send to" menu press "WindowsKey + R" write "shell:sendto" and click "OK". In the folder delete the "EasyJoin" shortcut.
  • To remove the data open the folder "C:\Users\$YOUR_USER_NAME$\AppData\Local\EasyJoin" and delete all files and folders in it.
  • Uninstall the app from the Windows settings.

Portable version
  • In case you have enabled the "Settings > Start application on boot", you have to disabled it in order to remove the key from the registry.
  • To remove the icon from the "Send to" menu press "WindowsKey + R" write "shell:sendto" and click "OK". In the folder delete the "EasyJoin" shortcut.
  • To remove the icon from the "Start" menu press "WindowsKey + R" write "shell:programs" and click "OK". In the folder delete the "EasyJoin" shortcut.
  • After that, all you have to do is to delete the folder containing the application.
The antivirus tells me that the application is not secure, why is this happening?
Is called "false positive": the antivirus notifies you of a problem that does not exist. The best antivirus shouldn't give false positives.
In particular, the signaling is about the fact that the application scan the network (to find other devices with EasyJoin). As you can imagine, given the nature of the application, this is completely normal.

When this happen you have two options:
  • Check the application with a good quality antivirus, there are some free and online, and verify for yourself that the detection is false. It would be useful to send the developer of the antivirus that generated the "false-positive" a message to inform them of their error.
  • Delete the application and do not use it.
Personally, when an antivirus gives me "false positives" I remove it and replace it with a better one.
I like this application, how can I help?
  • Write a nice review on Google Play (Go, Essential, Pro).
  • Write a tweet about the application.
  • Share information about the application on your favorite social network.
  • Spread the word to your friends.
  • You can help me translate the application.
  • Support application development by purchasing the "Pro" version.
    If you can't afford to buy the "Pro" version you could buy the "Thank you" app.
    You can also support via Patreon.
Isn't the price of the Pro version too high?
Regarding the price of the Pro version you should consider that:
  • Unlike other similar applications that charge you annually, you only pay for the application once and there are no other recurring charges.
  • You can share the app with all the members of your family - that's right, you pay for the app once for all your family members. This is not what happens with the cheapest IAPs that other similar applications are using.
  • The applications for Windows, Linux and macOS are free.
  • There are free add-ons that allow you to send text and links from all major browsers (Firefox, Chrome and Opera).
  • When you buy the Pro version you not only have access to some premium features but you also allow me to continue developing the free versions, helping the less wealthy people to use an app without advertising and tracking.
Will there be an iOS version?
The main problem with the iOS version is not the time needed for development. It's the fact that iOS doesn't allow the application to work the same way with the Android version: you can't create a service always running in background witch is the main purpose of this app.
iOS is not designed to use the device as a "server" and imposes many limitations on the OS level.
Until I find/exist a way to have an iOS version that works as it should, there will be no iOS version.
There are other programs that do similar things, why did you decide to develop EasyJoin?
Because i didn't want my data to run over the Internet, just to be copied from my computer to my mobile phone, which are on the same desk!
And for security and privacy reasons, I didn't want to use external servers to send files to my nearby colleagues and friends.
And I didn't want to give applications unnecessary permissions for the functionalities they offered me.
There are a few more "and" but you get the idea.

We new friends!